GDPR - how we protect your privacy
As we are concerned with the protection of the personal data of our customers, we approach their collection responsibly and in accordance with the regulations on the protection of personal data. Below we describe which personal data is obtained when visiting and using laherba.eu services, for what purpose we use this data and what are the other conditions for their processing.
General information about visiting laherba.eu
SSL – Your personal data is transmitted securely thanks to encryption. We use the SSL (Secure Socket Layer) coding system. We secure our website as well as other personal data processing systems with appropriate technical and organizational measures against loss, destruction, alteration and further dissemination of data by unauthorized persons.
Web hosting is operated by the author of the e-shop, ROYAL MEDIA s.r.o. using certified cloud solutions according to the GDPR directive, including ISO 9001:2016, ISO 270014:2014 certificates.
Tracking of visited pages
In order to process statistical data on the use of our offer in the e-shop and the pages visited, we use Google Analytics services from Google, which is certified for the protection of personal data in the area of monitoring web traffic.
Data collected for site traffic
During a visit to laherba.eu, the following data is collected and evaluated through the embedded code, which is provided to your browser:
- request (name of the requested data file)
- browser type and version (e.g. Opera 5.0)
- browser language (e.g. Slovak)
- operating system used (e.g. Windows 7)
- browser window resolution
- screen resolution
- JavaScript activation
- enable/disable Java
- enabling/disabling cookies
- Referrer URL (previously visited page)
- IP address
- access time
- clicks
In order to create marketing and remarketing, we further process the data using the embedded javascript code of these certified external services: Google Adwords, Facebook pixel.
Cookies
In several places in our e-shop, we use the so-called cookies. They are small text files that are stored on your computer and the browser allows their storage. Cookies cannot be assigned to a specific person and do not contain any personal data. The connection of this data with other sources of data about your person is carried out only on the condition that you have given us your explicit consent on the aherba.sk page
Acceptance of cookies is not a necessary requirement for allowing access to the e-shop. However, we would like to point out that the functions of the shopping cart and the ordering of products are only possible on the condition that you have accepted the activation of technical cookies, which are necessary for the functionality of the laherba.eu e-shop. The data obtained from the use of these cookies will be used exclusively for the technical security of your purchase and will be deleted after a few days.
The cookies we use most often are temporary cookies (so-called session cookies), which will be deleted after the browser session ends. In addition, there are also long-term cookies (so-called persistent cookies), which we can use to recognize you as a visitor. Cookies do not cause any damage to your computer and do not contain any viruses.
The following cookies are primarily used:
purely technical cookies that are necessary for the functionality of the e-shop and for optimal display for the customer (e.g. login function, lifetime: 10 days; functionality of the shopping cart, lifetime: 10 days; last viewed products, lifetime: 10 days)
The laherba.eu pages also contain links and integrated content from other websites. Therefore, during the use of our website, cookies may be created that are not subject to the control of Laherba, s.r.o.. This is the case, for example, if the viewed website uses a tool for analysis or marketing automation from a third party (e.g. tools from Google, Facebook or Glami). or displays the content of third-party websites, e.g. YouTube. This results in the acceptance of cookies from these third-party services. The company Laherba, s.r.o. cannot have control over the storage or access to these cookies. If you want to know how these third parties use them, read their privacy policy and cookie policy of their services.
In the browser settings, you can determine whether cookies can be used or not. If you do not wish to be tracked exclusively on the laherba.eu site, you can express your disapproval (see point I. a) tracking of visited sites.
Collection, processing and use of personal data
Contact Information
The operator of the information systems in which your personal data is processed is
Laherba, s.r.o.
Korunní 2569/108
101 00 Prague 10
Czech Republic
ID: 11836172
info@laherba.eu
+421911587325
Categories of personal data
Depending on which of our services you use, we collect the necessary information to provide them.
If you shop with us, for
processing your order, we collect the following data:
- Name and surname, e-mail address, postal address, billing address, telephone number, language, IP address
Your personal data may be provided to a third party if this is necessary for the processing of your orders and the proper performance of the purchase contract. We need your name, surname, address (residence/delivery of goods), e-mail, telephone number. Your email address serves as a means of communication. You will receive an order confirmation as well as information about the progress of the delivery of the goods to the specified email address. As part of order processing and fulfillment of the purchase contract, data is provided to our contractual logistics service provider. The data can be used by service providers exclusively for the purpose of fulfilling the purchase contract. We process your personal data only for the duration of the purpose for which we obtained them.
If you register with us for future purchases, we need the following information:
- Name and surname, e-mail address, postal address, billing address, telephone number, language.
If you subscribe to our newsletter:
- e-mail address, authorization status via the sent activation link, IP address
For sending newsletters, we use the so-called double opt-in method. This means that you will receive them only if you confirm the activation of this service by clicking on the link in the e-mail delivered to your e-mail address after signing up. If you no longer wish to receive newsletters, you can cancel them at any time. Just click on the link in the footer of each such email or contact our customer support.
Form data
On the laherba.eu website, you can use some forms to transfer data to us, such as a question for a seller. If it is not personal data, this data will be stored and statistically evaluated in the fields of the form.
Customer account
You can create your account by registering. In this account, you can see the data stored by us about your orders (processed and unprocessed).
Log files
Every time you access the laherba.eu website, usage data transmitted by your internet browser will be stored in log files, so-called Server Logfiles. The data sentences stored in this way contain the following data: date and time of access, URL address of the page, IP address, previous URL address (so-called referrer), amount of transferred data, as well as the User Agent transferred by the browser (possibly the type and version of the browser and the operating system used ).
Secure data transfer
If you are registered with us, access to your account is possible only after entering the password you entered. You should treat access information confidentially and close your browser after finishing the activity, especially if the computer is used by several people Laherba, s.r.o. assumes no responsibility for unauthorized loading or other misuse of the password.
Objection to the use of data
You have the right to withdraw your consent to data processing with effect for the future at any time. You can unsubscribe from the newsletter via the link in the footer of each of them. Withdrawal of consent does not affect the legality of data processing carried out on the basis of this consent prior to its withdrawal.
In addition, the stored personal data will be deleted if you decide to withdraw your consent, if the data processed for the purpose of achieving a certain purpose is no longer necessary or if the storage is impermissible for any legal reasons.
Right to information and other rights of data subjects
You have the right to free information regarding the processing of your stored data. Provided you comply with the requirements set forth in generally binding legal regulations, you also have (i) the right to access your personal data, (ii) the right to correct incorrect personal data, (iii) the right to restrict (block) the processing of personal data, (iv) the right object to the processing of your personal data processed for direct marketing purposes, (v) the right to delete personal data, in particular if they are no longer necessary for the purposes for which they were obtained or otherwise processed or if you have withdrawn your consent to their processing and if there is no other legal basis for processing, or if personal data was processed illegally.
From the date of entry into force of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (i.e. from 25 May 2018), you have fulfillment of the specified conditions and the right to data portability, i.e. you have the right to receive your personal data, which you have voluntarily provided to us in electronic form based on your consent, in a structured, commonly used and machine-readable format, and in this context you can request the right to transfer this data to another controller, as long as such transfer is technically possible (right to data portability).
If you have questions about data protection, you can always contact our customer support.
You can do so by e-mail at info@laherba.eu, by post at the headquarters of Laherba, s.r.o., Korunní 2569/108, Prague 10, or by phone at the number: +421 911 587 325
In the event that you exercise some of the rights of the data subject with us according to the legislation governing the protection of personal data and it is not possible to verify the identity of the applicant from your application or in the event that we have legitimate doubts regarding the identity of the person submitting the application, we reserve the right ask this person to provide additional information necessary to confirm the identity of the person making this request.
As a data subject, you have the right to file a complaint with the supervisory authority, which is the Office for the Protection of Personal Data of the Slovak Republic, with headquarters at Hraničná 12, 820 07 Bratislava, if you suspect that your personal data is being processed in violation of applicable legislation.
The services provided within laherba.eu, for which the consent of the person concerned is required according to these General Terms and Conditions, are not intended directly for persons under the age of 18.
