Shipping & Payment
The minimum order is 30 eur.
(the reason are administrative and packaging costs that goes with every order)
We have more delivery options for every country. You can usually choose from 2-5 options including Post office, Home Delivery, Pick-up Point or BOX, Courier. You can check prices of delivery in your basket where you choose your country. Average shipping cost is 8 eur. When you do bigger order we pay shipping costs :)
We usually prepare the package for dispatch (except for weekend orders) within 24 max 48 hours of receiving your order. In the case of payment by bank transfer, we then ship after crediting the amount to our account. At the latest, we ship package within 1-3 working days of receiving the order. If, for any reason, it is not possible to meet this deadline, we inform customers by e-mail or by phone.
Payment for the order
1. Payment gateway - COMGATE
Comgate, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267
Card payments
The Comgate payment gateway supports Visa, Visa Electron, Mastercard and Maestro cards.
Apple Pay and Google Pay
Apple Pay and Google Pay are methods with which the customer pays with a card stored in Apple Wallet or Google Wallet.
Bank transfer
A bank transfer is a transfer of money between two banks without using a payment card.
2. Payment on account
You will receive Pre-invoice to your email address. There you can find our bank account (IBAN), Variable symbol (Reference nb.), amount.
IBAN: SK32 8330 0000 0029 0240 7327
Reference number - you can find it in the pre-invoice that will come by email or you can put your name or number of the order.
3. Cash on delivery
Pay in cash or by credit card upon receipt of the goods (not in all countries)
- Payment on account - Free (We send the shipment after receiving the payment - pre-invoice)
- Cash on delivery - varies from country to country (you pay the order to the courier when you pick up the goods)
- Card payment - we are still preparing
IBAN: SK32 8330 0000 0029 0240 7327
Swift, BIC: FIOZSKBAXXX
VARIABLE SYMBOL - you can find it in the pre-invoice that comes by email or use the order number.
