Shipping & Payment

The minimum order value is 30 euros.
We’ve chosen this approach to ensure sustainable operation – especially considering the costs of packaging, administration, and accounting involved in each order. Thank you for understanding and supporting this decision.

We have more delivery options for every country. You can usually choose from 2-5 options including Post office, Home Delivery, Pick-up Point or BOX, Courier. You can check prices of delivery in your basket where you choose your country. Average shipping cost is 8 eur. When you do bigger order we pay shipping costs.

We usually prepare the package for dispatch (except for weekend orders) within 24 max 48 hours of receiving your order. In the case of payment by bank transfer, we then ship after crediting the amount to our account. At the latest, we ship package within 1-3 working days of receiving the order. If, for any reason, it is not possible to meet this deadline, we inform customers by e-mail or by phone.

Payment for the order

1. Payment gateway - COMGATE

Comgate, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267

Card payments
The Comgate payment gateway supports Visa, Visa Electron, Mastercard and Maestro cards.

Apple Pay and Google Pay
Apple Pay and Google Pay are methods with which the customer pays with a card stored in Apple Wallet or Google Wallet.

Bank transfer
A bank transfer is a transfer of money between two banks without using a payment card.

2. Payment on account

You will receive Pre-invoice to your email address. There you can find our bank account (IBAN), Variable symbol (Reference nb.), amount.

IBAN: SK32 8330 0000 0029 0240 7327

Swift, BIC: FIOZSKBAXXX

Reference number - you can find it in the pre-invoice that will come by email or you can put your name or number of the order.

3. Cash on delivery

Pay in cash or by credit card upon receipt of the goods (not possible in all countries).